OK, I take back all the good things I ever said when I found out that Comcast was going to carry the Big Ten Network. Why, do you ask? Let me tell you. This morning, while video chatting with my mom so she could see her grandson, I noticed the clock said 11:00, so I swore, jumped up and switched the channel to Big Ten Network HD. I didn't want to miss kickoff for the Illini. Anyway, what was on TV? The Northwestern University Wildcats versus the Southern Illinois University Salukis.
WHAT? Last week they showed a few seconds of another game and then it switched to the Illini, so I waited. Then I waited longer. Then I went online to see if they actually kicked-off yet, and it was already like 3 minutes into the game! I called BTN and they said they were already on the phone with Comcast, and Comcast was just showing the wrong game in our area.
So I waited. Sat in my chair, watching the crappy Wildcats, the butt of Big Ten Football, play the "Football championship subdivision" Salukis. What the hell? So now it's halftime, and I already tried talking to Comcast. Local numbers were busy, and I was on hold for 15 minutes with their nationwide 800-number before hanging up, since I'm sure they were aware of their HUGE MESS-UP. I was also 95th in line for online chatting, but then I had to feed Louis. Anyway, it's halftime and I call BTN back since they answer their phone in like 2 rings with no automated menus! Yeah, you heard right, BTN had no automated menus. Bravo, BTN. Ok, so the lady who answered after the 2nd ring said they got ahold of Comcast right after everyone called in at kickoff, and that Comcast said they were "working on it." YOU CAN'T PUT THE RIGHT GAME ON AFTER A WHOLE HALF OF FOOTBALL??? Somebody needs to get fired.
It's now almost through the 3rd quarter and the only Illini I've seen is the updates they give in the NW game (which proves their equipment is actually working since they showed clips, so someone really does need to get fired, because it's airing somewhere out there, but not 2 MILES FROM THE STADIUM).
Saturday, September 13, 2008
Comcast SUCKS
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